The modern workplace looks different than anyone could ever have imagined just a few short years ago. What should business owners know about their remote teams? Here’s a look at both the good and the bad of some current modern work environment trends. The Good: Remote Work is Here to Stay What initially started as a wild scramble to keep workers …
There are five ways to improve morale in the workplace (and lower frustration) with technology. As a Windows Vista survivor, reducing workplace technology anxiety is a labor of love for me. For our younger readers, Windows Vista was an operating system from 2009 so beset with problems Microsoft’s former president used to make derogatory comments about it in public. I …
Microsoft 365 is the perfect solution to strengthen your NIST cybersecurity program. This strength comes from Microsoft’s close alignment with NIST AKA The National Institute of Standards and Technology. By combining Microsoft 365 services with NIST guidelines, businesses get an easy-to-follow IT planning blueprint. Now part of The Commerce Department, NIST is over 100 hundred years old and plays a vital role …
s a business leader, you were pushed into some difficult decisions during the pandemic. Sending workers home to work remotely seemed a little like baking a cake without baking soda. While the idea was a good one, your security approach may have been just a little flat. Cybersecurity for remote workers is a top concern for small to medium-sized businesses. …
When the Trust Factor Starts to Erode When trust is gone, all of your doubts seem to snowball into a never-ending stream of questions and complaints: Does anyone at my MSP know how to follow up via phone or email? Isn’t this the tenth time I’ve submitted a ticket about recurring issues with OneDrive? Where is my contract? The service …
First Things First Let’s start with a quick definition of a term that sounds way too trendy to take seriously – until you dig a little deeper. If you’re like most people trying to leverage technology to grow your business and innovate, you probably get a little perturbed when something doesn’t function as intended. Have you ever had an exchange …
As many of you know, Multi IT & Telephony Solution is a long-term devotee of Gino Wickman’s “Traction.” This Entrepreneurial Operating System (“EOS”) helps you predict the 5 most common frustrations every entrepreneur and organization are bound to face: A lack of control over your time, the market or your company. Frustration with your people, whether that’s your employees, customers …
The European Union’s General Data Protection Regulation, better known as GDPR, swung into full enforcement May 25, 2018. It was enacted to offer certain protections to EU citizens regarding their personal information. Though it was passed two years ago, SMBs and corporations without an international business model largely ignored it until the enforcement went into effect a month ago. You …
Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand’s online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here’s the best strategy. Don’t engage site or users directly Don’t send emails demanding to have the content removed or engage …
Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the most important. It’s when IT …
Employees are one of your biggest security holes. There is no foolproof prevention method for human error, which is why employee mistakes are one of the most common causes of a security breach. To reduce potential risks, we’ve suggested a few IT policies you should implement to protect your business. Interne In today’s business world, employees spend a lot of …
You want to save energy, but you need to use your PC every day. So maybe you just resort to turning off your computer when you’re not using it. But a plugged-in PC or electrical appliance, even when turned off, consumes standby power. Here are some tips on how you can save energy with your PC. 1. Disconnect your external …